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Offshore Outsourcing Advisory |
Outsourcing is an accepted strategy for coping with the challenge of rapidly changing technology, controlling high IT costs, improving performance and achieving world class delivery. You may already be aware of the potential benefits of outsourcing, but you may not be so familiar with how to achieve these.
Do you want offshore your services and you have no idea where to start, or you haven't enough resources with the right experiences? - Chinasourcing will and can help you, do offshore your services to China. Please, you just have to send us your RFI/RFP and we will do the rest for you.
Chinasourcing's outsourcing consultants are experienced professionals who have worked on both sides of the fence: with outsourcing suppliers as well as client organizations. They will take you through a logical process using proven methodologies and best practices that are easy to understand and implement, but crucial to ensuring the success of your outsourcing project. And, as Chinasourcing concentrates solely on consulting, not supply, there is no conflict of interest, so you can be assured of completely independent advice and guidance.
At Chinasourcing, we realize that the levels of skill and experience of outsourcing vary and no single solution will meet the needs of every organization. Therefore, we aim to be as flexible as possible, working with you through the complete outsourcing process from sourcing strategy to contract management and beyond, or by providing our expertise, in the form of consultancy and/or training, only at particular stages where you feel you have a skills gap.
Our capabilities:
- Assist in formulating China offshoring strategies
Once your overall objectives have been confirmed, Chinasourcing's consultants will help you decide which type of sourcing will give you the best results. It's based on Chinese service providers' capability and specific customer service requirements, we assist you in formulating realistic outsourcing strategies.
- Development of Request for Proposal (RFP) or Invitation to Tender (ITT)
In broad terms, the RFP or ITT is a document which details the scope of work, the required service levels and the proposed term of the contract. It will allow the outsourcing vendors to decide whether they can provide the services and service levels required and to provide you with an accurate assessment of costs. It will also give you an objective basis from which to evaluate and compare supplier responses. Chinasourcing's consultants will produce your RFP/ITT in the most appropriate format and with the requisite level of detail. The clearer the requirements at this stage, the less likely there are to be misunderstandings further into the outsourcing process.
- Chinese outsourcing vendor identification and screening
With the extensive industry resources from our web portal chnsourcing.com and our in-depth understanding of Chinese outsourcing vendors, we provide a list of outsourcing service providers that will meet your requirements.
- Chinese outsourcing service providers' capability assessment and background investigation
We conduct a due diligence investigation of the short-listed Chinese outsourcing service providers on their service capability and business operations, and provide customers with the related assessment report and investigation report.
- Contract and SLA negotiation
Contract negotiation and service level agreements (SLAs) should not be long and protracted as much of the detail to be included will have been defined earlier in the process. However, detailed financial negotiations will take place and legal forms drawn up. The contract should, amongst other items, include the scope of work, the contract term, service levels, performance standards and measures, charges, penalties for not achieving service levels, termination clauses, intellectual property rights, confidentiality clauses, security, etc.
- Transition Support
This is the stage at which your outsourcing project becomes a reality. Transition to the new service may involve the transfer of assets, people and other resources as well as the service provision itself. It requires detailed and careful project planning and management to ensure the process completes seamlessly and with the minimum risk or disruption to your business.
- Contract management
One of the keys to successful outsourcing is good contract management. It is essential that you regularly monitor the performance of the service to ensure it continues to meet your business needs. Leverage our local advantage to act on behalf of customers to supervise and control the operation and service quality of the specific services provided by our outsourcing partners in China to mitigate customer's outsourcing risk exposure.
- Follow-up assessment of Chinese service providers
In the course of rendering services, we conduct a periodic follow-up assessment of outsourcing service providers in China.
- Optional vendors
In the process of furnishing services, we help customers select optional service providers, and assess the service capability of such providers to minimize customer risk exposure.
Additional services:
- Industry research and information services
According to our clients, we are providing China outsourcing industry research reports, industry information and information customization services.
- Headhunting services
We provide all-level outsourcing personnel headhunting services.
- Training
We provide various outsourcing training services for everybody, who is interested.
- Legal, financial and personnel consulting services
We provide legal, financial and personnel consulting services related to offshoring in China.
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